MEET THE TEAM
Founded by Mohammed Hashem and his wife, Amanda Contreras, SAAH is both a professional venture and a family legacy. Together, they combine vision and execution.
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Founder & CEO
“From the people, to the people” — Hashem is pioneering a new standard of service and culture through Hospitality Engineered™, blending Forbes 5-star excellence, Michelin-level hospitality, and scalable business systems to help organizations grow through human connection.
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Co-Founder & Chief Administrator Officer
Ensuring every project runs with clarity, precision, and accountability. With a focus on operational excellence and client experience, I turn strategic ideas into seamless execution — helping transform “Hospitality Engineered™” into a movement that serves people and businesses alike.
Operational Precision
Our path in hospitality has been shaped by experiences at every level — from cruise ships to fine dining rooms rated among the best in the world. These milestones, paired with global benchmarks, reflect the standard we bring to every client.
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Experience began at sea, serving thousands of guests daily across multiple cruises, and training 100+ crew members in service systems, consistency, and guest care.
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In Dallas, participation in multiple concept launches included designing workflows and training staff to handle 1,500+ guests weekly, proving how culture and structure drive efficiency and satisfaction.
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Worked closely with some of the biggest names in the industry, including leadership roles in restaurants guided by multi–Michelin star chefs, recognized by the James Beard Foundation, and ranked among the top restaurants in the world. Managed 40+ front-of-house professionals while delivering service to hundreds of nightly guests.
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Strength in administration and operations ensured precision in contracts, systems, and execution — providing the structure needed for growth and long-term sustainability.